Are you a proactive and people-focused professional based near Knowsley, ready to lead, coach, and guide a skilled team to deliver success?
We Can Offer You:
Work-Life Balance: 25 days annual leave + bank holidays, with flexibility around overtime.
Health & Wellbeing: 24/7 GP access, mental health support, fitness programmes, and more.
Training & Growth: Ongoing professional development to keep you at the top of your game.
Your Role:
* Lead and develop the team to meet service delivery expectations and timescales
* Respond flexibly to escalated calls and operational issues to maintain service levels
* Oversee and prioritise workloads to ensure timely completion of tasks
* Support business performance through analysis and reporting to meet financial and contractual goals
* Maintain accurate records and utilise computerised systems effectively
* Attend meetings to support business development and apply feedback to improve service delivery
* Ensure administrative and planning processes support Liberty's operational needs
* Arrange and deliver inductions and ongoing training
* Motivate, coach, and develop team members to enhance performance and retention
* Monitor completed works to ensure quality standards are met
* Support recruitment and selection processes as required
* Manage team operations by overseeing annual leave, monitoring sickness absence, and addressing disciplinary issues in line with company policies to maintain performance and service continuity
* Undertake additional duties as required, in line with the role
What We Need from You:
* GCSEs (or equivalent) in Maths & English
* Experience in managing, leading, developing, and coaching a team is desirable
* Good IT skills, including Microsoft Office packages
* Knowledge of scheduling software and other database applications, with experience in writing and presenting statistics and reports
* Experience working in the social housing sector, with an understanding of how the sector improves lives
Why Liberty?
We're a diverse, supportive team focused on personal development, wellbeing, and making a real difference in the communities we serve. Liberty offers the opportunity to work with industry leaders, continuously improve your skills, and enjoy a rewarding career.
Apply Today
Click "Apply" below to join Liberty as our Team Leader. We look forward to hearing from you
Closing Date: 23rd October 2025 (We may close early due to high demand)