Job Description
Join our team as a Customer Service and Design Advisor, where you'll be responsible for meeting and greeting customers, producing inspirational kitchen and bedroom designs, and managing the end-to-end Wren journey. Kitchen or Bedroom Design experience is not essential; a target-driven, proactive approach is key.
You will earn a basic salary of £23,920 plus uncapped commission, with an OTE of £50,000.
Main Responsibilities
1. Inspire customers with creative kitchen and bedroom designs that convert into sales.
2. Promote additional products and services, including financial options and installation.
3. Follow up on all customer inquiries promptly.
4. Ensure customers enjoy a world-class journey from start to finish.
5. Maintain an accurate and up-to-date order bank, keeping in touch with each customer.
6. Adhere to policies and procedures related to Health and Safety, as outlined in the IMS Responsibilities document.
What We Offer
* World-class training on our products, systems, and sales process, including a one-week residential training at our Academy in Barton-upon-Humber.
* Uncapped earning potential.
* Commission paid during annual leave.
* Eye care vouchers.
* Life assurance for employees with over 2 years of service.
* EE discount.
* Refer-a-friend scheme.
* Opportunities for career growth within the company.
* Staff discount after your first year.
About You
* Previous experience working to sales targets in a retail environment is desirable.
* A creative mindset with an eye for detail.
* A commitment to customer satisfaction.
* Availability to work shifts, including some evenings and weekends.
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