Job Title: Senior Account Executive
Location: New Milton
Division: Insurance
Contract Type: Permanent
Hours: 35 hours per week-Monday to Friday
Our client based in New Miltonis a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management, resident management and right to manage companies. As a Senior Account Executive, you will be responsible for:
1. Providing customer centric insurance products for the clients clients
2. Ensuring all enquiries dealt with in a professional and timely manner
3. Ensuring compliance with FCA requirements
Main Responsibilities:
4. Day to day management of a portfolio of commercial.
5. Liaising with clients, brokers, and insurers in the administration of contracts of insurance.
6. Preparing and issuing new business & renewal terms and quotations.
7. Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
8. Ensuring stakeholders are regularly engaged and updated with claims information.
9. Dealing with client queries via multiple channels e.g. email, telephone, post in a timely and professional manner
10. Provide a superior service to all internal and external customers.
11. Support the companies strategic and operational goals.
Skills and Experience:
12. Preferably educated to A Level standard, but as a minimum 5 C grade or above GCSE passes (or equivalent) including English and Maths
13. Significant experience of working within a property insurance operation either for an insurance company or broker
14. Extensive knowledge of property insurance (commercial and consumer)
15. Extensive customer service experience
16. Experienced in the use of Microsoft applications
17. Excellent communication skills, both verbal and written
18. Comprehensive knowledge of FCA obligations relevant to insurance provision
19. People management experience
20. Adaptable and able to work under pressure and to tight timelines.
The benefits of working for the company include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, they also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
For more information on vacancy, please contact Jon at Mploy Staffing Solutions on or e-mail your CV to