Bar Hill, Cambridge
Bar Hill, Cambridge
Compensation and Benefits
GBP 28,000 + 25 days holiday + Bank Holidays + Private Healthcare and Dental + Joining Bonus (GBP 1,500 after 6 months) + Life Assurance (4x) + Company Pension (2 Employee, 5 Employer) + Income Protection + Enhanced Family Leave + Profit Sharing Bonus.
Working Hours
Monday to Thursday 08:00 to 16:45, Friday 08:00 to 12:30.
Role Overview
Customer Service Administrator required for a reputable manufacturing company. This is a great opportunity for someone looking for a varied role within a friendly company of approximately 100 employees offering long‑term job security.
Responsibilities
* Work with SAP and Excel.
* Respond to customer queries and provide updates.
* Process orders, including updates to POs, processing reworks, repairs, etc.
* Liaise with production teams to complete customer orders on time.
* Raise credit/debit notes.
* Update price lists, quotes, customer details, etc., on systems.
* Liaise with customers on BOMs and drawings.
Required Experience / Qualifications
* Experience in a customer support, sales or admin role.
* Experience working in a technical industry such as manufacturing, engineering, pharma or similar.
* Proficient Excel skills.
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