Receptionist
Radstone Hotel
Full-Time (30+ Hours)
Shifts are 6:45am-3:00pm and 3:00pm-11:00pm.
We are looking for a Receptionist at the Radstone Hotel. The role itself is the first point of contact for guests arriving to the hotel so ensuring they receive a a warm welcome is key. You will also be tasked with checking guests in and out, using our booking system effectively, up-selling and answering any guests queries face to face or over the phone.
Part of the award-winning, family-owned RAD Hotel Group, the Radstone Hotel is a renowned destination wedding and events venue with views over the Lanarkshire countryside. Experience a vibrant and dynamic work environment at the Radstone Hotel, joining a dedicated and passionate team who do their utmost to meet and exceed the expectations of our guests.
Responsibilities:
* Greeting and assisting guests at reception, ensuring a welcome atmosphere
* Answering the phone to prospective customers and guests, taking messages and delivering them
* Managing the hotel booking system, checking guests in and out, taking payments
* Working in collaboration with other departments and managers to ensure efficiency and a seamless experience for guests
What you'll need:
* Previous customer service or reception experience will be beneficial
* Excellent Communications skills both oral and written
* Professionally presented
* Strong I.T. skills
* Drivers Licence preferred
What we'll offer you?
* 4-weekly tips
* Weekly pay
* Discount across all RAD Hotel Group venues
* Staff uniform provided
* Career progression opportunities
* Training provided
* Staff meal on duty
* Length of Service and Birthday Incentives
Job Types: Part-time, Permanent
Pay: Up to £12.56 per hour
Expected hours: No less than 30 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Referral programme
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person