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Customer Care (18+) - Downpatrick, County Down
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Client:
Location:
County Down, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
7c08c76d5f0d
Job Views:
3
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Overview
McDonald's is one of the most recognised brands in the world, and its core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
This role is for those 18+ due to shift timings.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' needs, maintaining cleanliness standards, and creating a warm atmosphere. Maintaining positive communication with customers and informing the manager about customer satisfaction are key duties.
You will work in a fast-paced, energetic environment, and we seek individuals with a genuine smile who can connect with customers and make them feel valued.
Essential qualities include friendliness, courtesy, helpfulness, and teamwork. Effective communication skills like attentive listening, face-to-face interaction, and maintaining eye contact are important. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts on high street and online brands, and more.
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