A regional healthcare service in Otterbourne is seeking an exceptional leader to fill the Assistant Director of ICC for Call Taking & Operations role. This pivotal position involves overseeing the operational performance of call-handling services, ensuring governance, compliance, and driving continuous improvement while fostering a positive culture. Candidates should have substantial leadership experience, particularly within a healthcare context, and a strong track record in financial resource management and digital innovation. This role offers significant impact on service delivery and patient care.
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