Job Description
We are hiring for a Senior Manager Client Success!
Location: Our Cheadle office - Southgate Centre One, Heald Green, Cheadle, SK8 3PW
Hybrid working - 3 days in office and 2 days from home
Leading one of ADP UK’s highly experienced and successful Account and Relationship management teams. You will be focused on championing the needs of our clients, in order to deliver class leading retention rates whilst also identifying and delivering revenue opportunities.
You will provide senior level engagement in support of ADP’s Excom, creating strong c-level business-to-business relationships to drive increased engagement with client decision makers. Contribute to and influence towards the vision of the department to ensure ongoing success and future growth for UK, Ireland and other ESI business units.
You and your team of Account Directors and Account Managers will champion client experience across our organisation, helping everyone focus on retention, client likelihood or recommend and maximising every opportunity.
THINGS YOU’LL DO: Responsibilities
1. Provide senior level client engagement
2. Leading teams to improve client experience, on a...