Trade & Retail Sales Consultant
Location: Penrith, Cumbria
Employment Type: Full-Time / Permanent
Salary: From £26,700 + Benefits
Hours: Average 42 hours per week (alternating 40/44 hours). Monday–Friday 7.30am–4.30pm / 8am–5pm, with alternate Saturdays 9am–1pm.
Join Our Team at Penrith Tiles
At Penrith Tiles, we're more than just a tile supplier. We help homeowners, tradespeople, and businesses across Cumbria create amazing spaces. Our success is built on friendly service, expert product knowledge, and a hands-on approach.
We're looking for a confident, customer-focused Sales Consultant to join our small, dedicated team. The role combines retail showroom sales with trade sales support, giving you variety and the chance to work with a wide range of customers.
What You'll Do
Retail Showroom Sales
* Welcome customers and provide expert advice and inspiration.
* Guide homeowners through product choices to bring their projects to life.
* Prepare accurate quotes, process sales, and arrange orders.
* Use maths skills to calculate tile quantities and coverage.
* Keep the showroom looking its best with fresh, engaging displays.
Trade Sales
* Build strong relationships with local tradespeople, installers, and developers.
* Handle trade enquiries in-store, by phone, and occasionally on-site.
* Provide technical advice, competitive pricing, and delivery support.
* Proactively identify and connect with new trade customers in the area.
What We're Looking For
* Great communication skills and a genuine interest in helping people.
* Experience in sales, retail, customer service, or trade counter roles.
* Comfortable working with both retail and trade customers.
* Confident with numbers — able to measure and calculate accurately.
* Organised, proactive, and a real team player.
* Computer literate and quick to learn new systems.
* Physically fit and happy to help with lifting tile products.
* Full UK driving licence (preferred) for occasional trade visits/deliveries.
What You'll Get
* Competitive salary (from £26,700, DOE).
* 28 days holiday (including bank holidays).
* Generous staff discount on tiles and accessories.
* Ongoing training and development.
* A varied, hands-on role in a supportive, close-knit team.
How to Apply
If you're enthusiastic, customer-focused, and looking for a role where every day is different, we'd love to hear from you. Apply now with your CV and a short cover note explaining why you'd be a great fit for Penrith Tiles.
Job Types: Full-time, Permanent
Pay: From £26,700.00 per year
Benefits:
* Company pension
* Employee discount
* Free parking
* On-site parking
* Store discount
* Transport links
Experience:
* Sales: 1 year (preferred)
Work Location: In person