Welcome to Delta Hotels by Marriott, Bristol City Centre – Where Hospitality Meets Opportunity
Following a stunning renovation, Delta Hotels by Marriott, Bristol City Centre offers a dynamic, modern hospitality experience right in the heart of one of the UK’s most vibrant cities. With over 300 beautifully appointed bedrooms, we provide ample space for guests seeking comfort and style, whether for business, leisure, or a bit of both.
But the real heart of our hotel is our people. At Delta Hotels by Marriott, we’re committed to creating a supportive, inclusive, and inspiring workplace. Our team is made up of individuals who care deeply about what they do – offering genuine hospitality and a warm, thoughtful service to every guest.
We have an exciting opportunity in our Front Office team as a Front Office Host (Nights) where you will play a key role in delivering an exceptional guest experience. You will be part of the team who are the face of our hotel during overnight hours, promoting a warm and welcoming environment for our guests.
The Role
* Completing end-of-day activities including posting charges to accounts and running night audit backup
* Processing all payment types such as room charges, cash, cheque, debit and credit cards
* Selling rooms to guests without prior reservations based on availability
* Operating telephone switchboard station, processing requests for wake-up calls and advising guests of any messages
* Resolving any potential guest complaints and queries to full satisfaction
What do you need to apply?
We are looking for a confident and customer-focused Front Office Host who excels in a night shift environment and has experience within a front office or guest-facing role within hospitality. With a positive and enthusiastic attitude, you’ll have excellent communication and interpersonal skills, with the ability to remain calm, professional and approachable. You will need to be comfortable with working night shifts.
Benefits Include
* Training programs and opportunities for career growth within an international brand
* Global Hotel discount scheme across all Marriott brands
* Complimentary Hotel gym membership
* Staff recognition programme
* Life assurance
* Meal on Duty
* Free Parking
* Discounts and much more ...
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Delta Hotels by Marriott, Bristol City Centre!
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