Hours
Full Time - (Mon – Fri, 9am – 6pm)
Who are Saepio?
The world of cyber security is fast paced and exciting, so why not join our journey and be part of a fun and successful company with a real community atmosphere whilst helping beat the cyber criminals!
What will you be doing?
* Work with account managers to ensure all quotes are raised and orders placed
* Help deliver solutions provided to customers to ensure value gained and risk reduction
* Help maintain customer service and satisfaction in the form of service reviews meetings
* Help support account managers with account strategies to improve customer relationships
* Manage any necessary administrative work for account managers
* Help facilitate the transition from the sales process to the customer success teams within Saepio’s services and vendor partnerships
* Help manage contract renewals and uncover upsell opportunities
* Build relationships within partner community
* Work close with account managers to ensure sales targets are met
* Managing deal registrations and writing business justifications
* Identify process improvements that enhance business efficiency
Who are we looking for?
* Must have minimum 2 years’ experience in similar customer facing role
* Exerts attention to detail
* Passion to learn, collaborate with colleagues and embrace the family culture
* High motivation and ambition to build a fulfilling career
* Effective communication skills with the ability to build relationships and deliver results
* Must possess good organisational skills
* Proficient in using Microsoft Office suite
* Ability to work under pressure and to deadlines
What do we offer?
Having a happy and healthy team provides the foundation for our energy and drive.
* Free parking onsite at HQ
* Generous Annual Leave: 25 days annual leave, increasing each year up to 30 days
* Plus: ½ day off to celebrate your birthday & ½ day “duvet day” to recharge
* Extra day off between Christmas and New Year when the company closes for a week
* Generous funded BUPA Premium Health Insurance covering pre-existing conditions with £0 excess
* Life Insurance
* Critical Illness Cover
* Incentive trips exploring the globe
* Happy hour Fridays
* Group auto-enrolment, salary sacrifice, pension plan
* Cycle to Work scheme
* Fantastic social events e.g. Family Fun Day, Quarterly socials, Festive Party
* Quarterly company-wide recognition events e.g. lunch at a Michelin star restaurant!
* Strong learning and development culture to help you excel
#J-18808-Ljbffr