Customer Team Leader
Location: The Co-operative Food, Main Street, Hawkshead, LA22 0NZ
Pay: £14.48 per hour
Contract: 30 hours per week + regular overtime, permanent, part time
Working pattern: Varied shifts including early morning (from 6 am), afternoons, late evenings (until 10 pm) and weekends, to be discussed at interview
30% colleague member discount in store
You must be aged 18 + to authorise age‑related sales.
What you’ll do
* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth
What you’ll bring
* Passion for people and leadership
* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)
Why Co‑op?
You’ll also receive:
* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to your pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments and colleague support programme
* Market‑leading policies to help you through life’s big moments
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