Overview
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? The La Prairie Counter at John Lewis, Cambridge is looking for a Part Time Beauty Consultant to join on a 6-month fixed-term contract, working 3 days per week. You will be our Maison Ambassador, ensuring a truly exceptional, personalised luxury skincare service, building meaningful, long-lasting relationships with discerning clients, creating carefully curated experiences, and embodying the highest standards of elegance and etiquette.
Responsibilities
* Make informed business decisions aligned with brand values and ambitions.
* Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
* Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
* Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
* Create deep client connections, understanding individual needs to build trust and loyalty.
* Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
* Engage and nurture relationships through La Prairie's clienteling tools and systems.
* Demonstrate expert product knowledge, confidently conveying the brand's heritage, scientific innovation, and skincare benefits.
* Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
* Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.
Qualifications
* NVQ Level 3 in Beauty Therapy
* Proven experience delivering high-quality skincare treatments.
* Strong retail background with a track record of achieving results.
* A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
* Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
* Strong business acumen with the ability to drive sales and exceed targets.
* Confidence in networking within the store to create new business opportunities.
* A collaborative team player, contributing positively to a diverse and high-performing team.
Benefits
* A good salary with a new competitive commission scheme
* 33 holiday days (including bank holidays) pro-rated based on working days
* Generous product allocation & discount
* Gratis of new launches
* Contributory pension scheme - 5% employer contribution
* Employee referral bonuses
#J-18808-Ljbffr