LOCATION: Derbion, Derby
SHIFT PATTERN: Monday to Friday, 40 hours per week
SALARY: £50,000 - £56,000
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Job Objective & Responsibilities:
As a self-motivated individual you will work to ensure the full delivery of all Customer Contracts within contractual guidelines and to manage effectively the Supervisory and engineering team, through target driven performance requirements, structured review meetings and to work closely with the Account Manager to provide overall efficiencies and profitability with no aged debt and a strong management and understanding of WIP. You will foster strong customer relationships through existing and new business opportunities and work and be guided by your direct line manager to provide support as and when required.
To provide operational, financial and commercial management of Derbion and to develop further business opportunities and revenue within the portfolio. You will build on customer relationships and develop your team to provide outstanding customer service.
To endorse the ABM and Telford brands and uphold the company image at all times.
Main Duties:
1. Ensure all ABM and Client Health and Safety Policies and procedures are adhered to, referring conflicts to the Account Manager where necessary.
2. Update asset lists, schedules and instruction sets on the computerised maintenance management system.
3. Ensure that supervisors plan the labour, schedule the tasks and ensure the effective completion of the PPM & Reactive works both direct & sub-contractors.
4. Ensure all reactive calls are logged and closed on the CMMS, utilising supervisors and administration staff as required.
5. Work to agreed quality systems, ensuring preventative and remedial actions are taken where necessary as laid down in the quality manual.
6. Provide technical support to team
7. Contribute to the appraisal of staff and suppliers
8. Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
9. Ensure best purchasing practise using the companies nominated suppliers.
10. Ensure that Risk Assessments, COSHH records and safe methods of work records are held on site.
11. Ensure that records are maintained in compliance with local and national legislation.
12. Support Account Manager in all internal and external audits that are undertaken.
13. Ensure that the work schedules are regularly reviewed to ensure best value for money and efficient delivery of services to our client requirements.
14. Ensure that the correct staff and efficiency levels are maintained on site
15. Ensure that administration procedures and records are maintained in line with company policy and appropriate industry associations ISO 9001.
16. Identify cost effective good working practice on site, including spares holding, bulk replacements, refurbishments, alternative suppliers and maintenance regimes
17. Exceptional customer relationship skills
18. Effective, ongoing and structured management of the contract management team
19. Ongoing Health and Safety reviews across contract portfolio
20. Leadership ability and understanding of project management
21. Regular reviews with supervisors and engineering staff to always ensure full compliance
22. Strong communicator across all aspects of the business
23. Effective negotiating skills
24. Monthly Contract Report – performance of contract portfolio
25. Analytical reporting of portfolio contract performance
26. Planning and organisation skills
27. Strong aptitude for Sales and Marketing techniques
28. Regular performance and target reviews of engineering team
29. Appraisals of engineering team
30. Holding and execution of Disciplinary hearings
31. Development of new business opportunities
32. Support to your line manager
33. Participate in Duty Manager duties on rolling rota
Person Specification:
Essential
34. Proven successful working relationships with high end service providers
35. Self-motivated
36. Evidence of high quality experience in Building Services.
37. Time served apprenticeship
38. C&G/NVQ in mechanical or electrical discipline
39. Advanced knowledge of Building Management Systems
40. NEBOSH General Certificate
41. Sound level of administration and organisational skills
42. Proven successful working relationships with high end service providers
43. Self-motivated
44. Excellent knowledge of Excel and IT programmes
45. P&L accountability for all contracts
46. Commercial awareness
47. Strong communicator
48. IT Skills – Intermediate / Advanced level
49. Working knowledge of Concept FSI Go
Desirable
50. 18th Edition IEE
51. NEBOSH Fire Certificate
52. City & Guilds Refrigerant, Safe Handling
53. ACS/Gas Safe qualifications
54. Experience of working with a Shopping Centre/retail environment
Benefits
We’re proud to offer a great range of benefits including:
55. 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
56. Mental Health support and Life Event Counseling
57. Get Fit Programme
58. Financial and legal support
59. Cycle to work scheme
60. Access Perks at Work, our innovative employee app where you can find:
61. Perks: discounts, gift cards, cashback, and exclusive offers
62. Life: Search for resources and tools on topics ranging from family and life to health, money and work
63. Support: Online chat or telephone service for urgent support in a crisis
For more information about ABM’s benefits, visit our
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit .
ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.