Debt Recovery
Our Head Office Debt Recovery Team has an opportunity for an experienced administrator to join their busy team. The Debt Recovery Assistant will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy.
You will be responsible for:
1. Chase overdue invoices by telephone, email & letter within agreed timescales
2. Maintain accurate and detailed records of all chasing activity
3. Maintain a positive working relationship with branches.
4. Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave
5. Answer internal/external queries in an effective and timely manner
6. Monitor the Debt Recovery mailbox daily and investigate and respond to all queries
7. Undertaking any other duties which may be requested by the Line Manager
Your experience & skills will be:
8. Tenacity and enthusiasm
9. Excellent communication skills at all levels
10. Good keyboard skills and competence of Word, Excel and Outlook
11. High standard of numeracy, accuracy with attention to detail
12. A team player with a flexible approach and a willingness to learn
13. Outgoing and confident personality who is able to operate at all levels
14. A self-starter who is pro-active and can set and achieve goals
15. Strong organisational & time management skills
16. Looking for continuous improvement of best practices in order to positively impact business results
17. Ability to recognise potential risks to the Company that should be escalated
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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