Business Architect Support Officer
The closing date is 26 April 2026
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn
The post holder will, under the direction of the Senior Business Architect and Business Architects, be responsible for specifying and supporting the development requirements of a number of clinical and non-clinical applications to fully realise utilisation within and across the various clinical services operating across the trust.
The Business Architect team will be responsible for leading forward in the development and introduction of new technologies to deliver improved services and systems for the end users.
The role will require supporting a number of project and development work streams. This includes the responsibility for notifications to teams regarding system updates, systems development, configuration changes, security management, and liaison with other business areas and external suppliers to support service delivery and retirement of systems no longer needed, so that the cost and quality benefits are realised.
The development and support team works within a service delivery framework, the development and consistent adoption of best practice policies and procedures based on an AGILE, ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems or application.
Main duties of the job
* Supports design and specification of clinical and non-clinical systems
* Works with suppliers to specify technical criteria for system integration
* Produces specifications for application development and clinical systems integration
* Works with teams across the organisation to develop and support system functionality
* Ensures technical and support documentation is up to date
* Organises workshops, presentations, and stakeholder meetings
* Escalates issues to the Systems Architect and EPR Configuration Manager
* Works with other teams to ensure system changes are cascaded and staff are aware of changes
* Maintains knowledge of technological advances and standards, and evaluates their potential to improve systems
Key responsibilities:
* System design and specification
* System integration
* Technical documentation
* Change management
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
* Supporting your career development and progression
* Generous maternity, paternity and adoption leave
* Options for flexible working
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
* Extensive Health and Wellbeing support and resources
* If you work in our community teams, we pay for your time travelling between patients
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
* Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
* Salary sacrifice bikes up to £2k
* Free car parking at all trust sites
* Free flu vaccinations every year
* Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like‑minded people.
Job responsibilities
See attached JD/PS.
The post holder will, under the direction of the Senior Business Architect and Business Architects, be responsible for specifying and supporting the development requirements of a number of clinical and non-clinical applications to fully realise utilisation within and across the various clinical services operating across the trust.
Person Specification
QUALIFICATIONS & TRAINING
* Educated to degree level, relevant professional experience or professional qualification in relevant computer based discipline. An understanding of system development within the NHS or comparable commercial experience in related field.
EXPERIENCE
* Experience of working in a demanding support and development of clinical systems
* Experience of formulating robust requirements documentation, testing and software release documentation, development UAT acceptance criteria documentation
* Experience of working to agreed time project time scales.
* Experience of working with 3rd Party Suppliers and raising service calls and escalating issues and problems
* Experience of web software development application and tools and applications.
* Experience of SharePoint or other content management tools
* Experience of forms development and systems configuration
* Experience of configuration, change and release management to ensure standardised methods and procedures are used for efficient and prompt handling of all releases and changes to systems.
SKILLS, KNOWLEDGE & ABILITIES
* Proven experience in a Project Support role (it is anticipated that this role will necessitate involvement in supporting delivery of projects.)
* Experience of working within a project environment
* Experience in the identification of project requirements, design, and evaluation of outputs
* Experience in identifying Information Governance/ICT security issues within IM&T projects.
* Knowledge of Clinical Coding within systems ICD-10, POCS-4 and SNOMED
* Knowledge in Microsoft Office Products
* Ability to write Standard Operating Procedures, Systems Documentations and FAQ's articles
* Knowledge of Clinical Applications either local or national hosted applications e.g. ServeLec Rio, Lorenzo IPM, TPP SystmOne.
PERSONAL ATTRIBUTES
* Ability to work unsupervised and support resources to ensure the clinical services are supported and changes are delivered with agreed SLA's.
* Analysis and Reporting - Good verbal and written presentation skills
* Attention to detail combined with the ability to problem solve
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Midlands Partnership NHS Foundation Trust
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