Overview
Are you an experienced insurance professional with a passion for delivering exceptional customer outcomes? Do you thrive in a fast-paced environment where you can build strong relationships and provide expert advice? If so, we’d love for you to join our team as a Premier Account Manager in our Brierley Hill office! As a Premier Account Manager, you will take responsibility for a portfolio of approximately 250 customers. Your role will focus on optimising customer retention and growing the portfolio by delivering exceptional advice and tailored insurance solutions. How you'll make an impact Managing a portfolio of circa 250 customers, ensuring their needs are met with the highest level of service. Sourcing the most appropriate products and placement solutions to meet customer requirements. Delivering excellent customer outcomes by providing expert advice and guidance. Assisting in the renewal process, gathering information and documentation for existing customers regarding renewals and mid-term adjustments. Following up on new and existing renewal business quotations and identifying alternative quotes for customers. Liaising regularly with third-party insurers and ensuring all data is accurately recorded in the system. Identifying opportunities to upsell and grow the portfolio while maintaining a strong focus on quality and compliance. About You Commercial insurance experience High level of technical acumen across a wide range of business sectors and classes of insurance. Excellent advisory and communication skills, with the ability to build strong rapport with clients. Strong planning, analytical, and risk awareness skills. Proven ability to upsell and identify growth opportunities. Competence in quality and conduct, with a focus on delivering outstanding customer outcomes. Ability to work independently and manage your own workload effectively. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…