Forklift / Reach Truck Service Engineer
Carbon60 is recruiting for a Site Supervisor (No Staff Responsibility) to support on-site maintenance operations at a large industrial customer site in Highbridge.
ROLE: Forklift / Reach Truck Service Engineer
CONTRACT TYPE: Permanent
LOCATION: Yeo Valley, Highbridge
WORKING PATTERN: Full-time, Monday to Friday
HOURS: 08:00am - 16:30pm
8-hour days
THE ROLE
The Site Supervisor will act as the sole resident engineer and first point of contact for the customer on-site, ensuring that fleet performance standards and service levels are consistently achieved. This is a hands‑on role combining maintenance, customer service, reporting, and site responsibility, requiring strong electrical knowledge, autonomy, and excellent communication skills.
The site consists of:
* 9 Reach Trucks
* 20-30 Powered Pallet Trucks (PPTs)
* A small number of Under Pallet Carriers (UPCs)
* Some automation on site
This is an exciting opportunity for an experienced engineer looking to take ownership of a resident site.
KEY RESPONSIBILITIES
* Act as first point of contact for the customer on site
* Perform preventative maintenance on materials handling and ancillary equipment
* Diagnose, repair, and service equipment efficiently
* Complete accurate service reports and time sheets
* Manage and control on‑site parts stock
* Maintain strong customer relationships and meet contractual service levels
* Liaise with after‑sales office regarding repair times and updates
* Identify chargeable work and follow up opportunities
* Ensure compliance with all company and customer health & safety procedures
* Support continuous improvement initiatives on site
* Participate in customer review meetings where required
SKILLS & EXPERIENCE REQUIRED
* Strong electrical bias (all‑electric fleet)
* Background in MHE (Materials Handling Equipment) preferred
* Consideration given to candidates from automotive, HGV, mobile plant, forklift, or ex‑forces vehicle engineering backgrounds
* Comfortable working independently as the sole engineer on site
* Experience in customer‑facing environments
* Good administrative and paperwork skills
* Ability to manage workload effectively and prioritise tasks
* Experience mentoring apprentices or junior engineers beneficial
* Clean driving licence preferred
ADDITIONAL INFORMATION
* First stage interview via Teams
* Second stage interview on‑site including site tour
* Opportunity to take ownership of a mid‑size automated site
* Excellent opportunity for an experienced engineer ready for a more autonomous, responsible role
* If you are an experienced electrically biased engineer looking for a stable Monday‑Friday role with site ownership and customer interaction, we would like to hear from you.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
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