Overview
The Quality Systems Supervisor will support and maintain robust quality systems to ensure product safety, legality and continuous improvement across the site.
Key Responsibilities
* Ensure HACCP and Quality Systems are correctly implemented, monitored and controlled, including day‑to‑day system management
* Ensure compliance with all relevant legislation relating to product safety and legality, including GMP and hygiene standards
* Support the Group Quality Team and Production Manager with the implementation of new quality systems and the revision of existing systems in line with legislative requirements
* Facilitate internal and external audits in line with the audit schedule, ensuring timely corrective actions and continual improvement
* Assist in achieving and maintaining customer approvals and relevant accreditation standards
* Identify training requirements and deliver training to employees, primarily factory operatives
* Ensure raw material, process control and finished product specifications are current and accurate in conjunction with the Group Quality Team
* Provide analytical summaries and reports to relevant personnel
* Ensure samples are sent as required for routine testing and customer purposes
* Investigate non‑conformances and customer complaints and ensure appropriate follow‑up actions
* Liaise with Operations and the Quality Team regarding foreign bodies and incoming quality issues
Qualifications
* Sound knowledge of HACCP, Food Safety and Food Hygiene (certificates must be provided)
* Previous experience working in a quality role within a production environment
* Experience of managing and attending audits, including GFSI audits (e.g. BRC, ISO 22001)
* Proven practical experience in developing, managing and implementing quality systems
* Experience in training and coaching employees
* Proficient in Microsoft Word and Excel
* Experience dealing with suppliers and customers, including generating, agreeing and implementing specifications
* Confident communicator with the ability to communicate effectively at all levels
Salary & Benefits
* £30k to £35k depending on experience plus benefits package
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