Join to apply for the Senior Pricing Strategy Manager role at London North Eastern Railway
We are looking for a Senior Pricing Strategy Manager to help shape and deliver our fares, ticketing, and product strategy. Reporting to the Head of Revenue Strategy and Optimisation, you'll play a pivotal role in ensuring our pricing approach balances short-term revenue growth with long-term innovation.
Responsibilities
* Lead on pricing decisions that maximise revenue, using data analysis, competitor insight, and market trends to inform strategy.
* Shape and deliver short, medium, and long-term fares strategies, including Fare Setting Rounds and Fares Reform initiatives.
* Act as a key representative for LNER at industry forums and with regulatory bodies, ensuring our commercial interests are protected and advanced.
* Provide clear, impactful communication and briefing materials for stakeholders, ensuring fares, products, and changes are understood across the business and wider industry.
* Drive innovation in fares by developing new products and promotions that enhance customer choice and grow revenue.
* Champion continuous improvement in fare structures and systems, ensuring compliance with regulatory requirements while maximising flexibility and commercial opportunity.
* Lead, coach, and develop a team of pricing professionals, building capability and ensuring resilience in times of change.
* Oversee the technical delivery of fares systems, ensuring suppliers meet expectations and provide value for money.
What you'll need
* Strong numerical, analytical and problem-solving skills.
* Confidence with IT systems, able to turn complex data into clear insights.
* Proven ability to think strategically about pricing and revenue, focusing on what drives the biggest impact.
* Significant experience in the rail industry, with hands-on expertise in pricing, ticketing, and revenue systems.
* Clear and confident communication skills, with the ability to simplify complex terminology and influence stakeholders at every level.
* Strong commercial awareness, with an understanding of how pricing fits into broader business strategy.
* Experience leading negotiations, managing teams, and delivering results through others.
* A solid track record of setting prices within a regulated environment, balancing compliance with commercial opportunity.
What you'll get
* Free travel on LNER + 75% off other companies' tickets (for you & dependents)
* Discounted international train tickets (after one year's service)
* 50% discount on LNER tickets for friends & family
* Annual cycle to work schemes
* Discount, savings and cashback scheme from top retailers
* Health & wellbeing schemes and discounts
* Host of training opportunities to help further your career
* Rewards & awards to recognise when you shine
What we believe
To be the most loved, progressive and responsible train operating company, we must make a meaningful difference – always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.
We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey – and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave!
Diversity and inclusion
We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join LNER.
Developing our people
We are focused on creating a learning culture, to support our people to be the best they can be at work by providing them with the tools and resources to navigate their development and career journey.
To create a culture where our people can perform at their best, the physical health and mental wellbeing of our people is of paramount importance to us.
Disclosure and Barring Service (DBS) Check
If you are successful in your application and are new to the business, we will undertake a basic DBS check as part of our pre-employment checks. This only happens once we have conditionally offered you the job. Here we check for any unspent convictions and conditional cautions under the Rehabilitation of Offenders Act (ROA) 1974. If there is evidence of an unspent conviction or conditional caution, the details of these are reviewed internally by a cross functional panel on a case by case basis before a final offer of employment is issued. This however may result in any offer being withdrawn. Further information on how we collect and use this data is available on our privacy notice.
Medical screening
We're a safety conscious business so for all roles you'll need to pass a medical screening and a drugs and alcohol test before we send you an unconditional job offer. For our safety critical roles, you'll also need to have a safety critical medical. Our friendly, in-house Health and Wellbeing team will book a time and place to suit you. The sooner, the better, so please be flexible with your availability. Once your medical gets the thumbs up, we'll finalise any last details and look forward to you joining our team.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Strategy/Planning, Analyst, and Business Development
* Industries: Rail Transportation
#J-18808-Ljbffr