At Redland embh Group, our purpose is healthy people and hygienic environments. We supply health and hygiene solutions to businesses and end users, such as care homes, schools and the general public. If you share a passion for helping people stay healthy, you could be one of us! We are looking for a reliable and conscientious Field Service Engineer to service and maintain equipment for our care home customers. The equipment we typically service includes hoists, slings, profiling beds and bath lifts. Position: Field Service Engineer Location: Reading Salary: £28,000 per year Key responsibilities Our Field Service Engineers are a crucial part of the outstanding service we provide. You will need the ability to learn how to service and maintain equipment in customers’ premises as well as the practical skills to undertake LOLER tests, maintenance and repairs in nursing and residential homes. You will: Service and repair mobility equipment including hoists, slings, profiling beds and bath lifts Travel to customers and perform handovers and repairs at care homes and private residences, usually on your own Set up new equipment at our premises in advance of delivering them to customers Provide exceptional service to customers by repairing and servicing equipment in a pleasant and confident manner with good communication skills Complete all necessary paperwork and forms without errors or omissions Occasionally assist with tasks in the warehouse or with deliveries Your skills: Full Driving Licence with at least 2 years safe driving experience The ability to learn how to service and maintain equipment. Previous experience in an electrical or mechanical position would be advantageous but is not essential. A practical approach and logical mind The ability to lift and move equipment Excellent customer service skills The ability to work independently and on your own A conscientious demeanour and thoroughness with paperwork Punctual, presentable and polite What’s in it for you? 28 days holiday increasing to 33 days with service Pension scheme Staff discounts on a wide variety of cleaning supplies and mobility products Uniform and PPE provided Full product training and further external training available Opportunities for progression Hours of work Working hours are Monday to Friday 8.30am to 5pm. Overtime may be needed during busy periods or when covering holiday or emergency call-outs.