Quest Search & Selection is looking for a QA & Product Manager to oversee product quality, supplier compliance, and risk mitigation across general merchandise within the retail sector.
This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field.
Key Responsibilities of this Quality Assurance & Product Manager - Retail position:
* Lead product quality management, ensuring UK regulatory compliance for all hardline/general merchandise/accessories products.
* Ensure processes stay up-to-date with UK laws.
* Manage vendor relationships, ensuring SEDEX compliance and timely resolution of audit issues.
* Source high-quality vendors, negotiate contracts, and manage rebates.
* Work with testing labs, audit houses, third-party partners, and suppliers.
* Oversee QA/QC policies, product quality issues, recalls, and returns.
* Maintain product compliance, manage test certificates, and ensure safety data sheets.
* Lead ethical and environmental audits, maintaining due diligence.
Key requirements of this Quality Assurance & Product Manager - Retail position:
* 4-5+ years experience in quality/compliance roles.
* Leadership experience managing a small team (2 reportees).
* Experience with external agencies, vendors, and contract management.
* Strong communication skills and knowledge of UK/EU testing requirements.
* Familiar with SEDEX systems and third-party audits.
* Detail-oriented and process-driven.
Benefits of this Quality Assurance & Product Manager - Retail positio -
* Flexible working (2/3 days in office).
* 25% employee discount, generous holiday allowance, pension,
* cycle-to-work scheme.
* Employee support programme and regular social events.
If you have the relevant experience, apply today quoting the reference JO-97.
We request that candidates send their CV as a Microsoft Word document where possible.
Quest Search and Selection is acting as an Employment Agency in relation to this vacancy.