Job Description
Housing First Worker£25,974 - £26,070SouthamptonPermanent, Full TimeHours: Monday to Friday.Generallyno weekends or evenings, though there may be times client support needs or appointments mean these hours will berequired.Must be a driver with own car for use in role as travel is an essential part - we cannot offer interviews to non-drivers. As such, must have business insurance for use of own vehicle during working hours. Mileage will be paid for client and support related travel.Experience working with challenging behaviour, mental health support, substancemisuseor trauma beneficial.
Understanding of entrenched behaviours and intensive support needs beneficial alongside tenancy management and benefits awareness.Awareness of Housing First principles would be desirableSouthampton Housing First supports individuals aged 16 and over, who have high support needs and a history of entrenched or repeat homelessness, to have a home of their own where they can regain stability, safety, and support. We work in partnership with the council and various housing association to deliver intensive person-centred support and accommodation choices.Our priority is to find safe, permanent housingthatssuitable for the client. Once housing is found our dedicated team provides intensive one to one support to enable clients tomaintaintheir accommodation and achieve their goals.If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!JOB PURPOSETo be part of a team that supports our clients, by providing intensive wrap around support, keeping them safe and helping them to achieve their goals.To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.MAIN RESPONSIBILITIESTo assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals.
These are kept under regular reviewTo manage a personal caseload of clients who require intensive support on a one-to-one basisProviding assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domesticskillsand accessing services in the communityTo mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicableTo engage with local authorities, health providers and other agencies, creating andmaintainingworking relationships to maximise the opportunities available to clientsTo liaise with colleges, training agencies, employers to help clients gain access to education, findworkormaintaintheir benefit entitlementTo lead on client activities to help them gain practical life skillsTo support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemesTo support clients to understand harm reduction approaches to keep them safe and wellTo carry out housing management duties such as collecting service charges at various locationsTo support clients in trauma informed and psychologically informed waysTo adhere to safeguarding responsibilities, following our safeguarding policy and procedureTo helpmaintainhealth and safety, ensuring clients, visitors and buildings are safein accordance withHealth and Safety regulations,policyand proceduresTo provide basic first aidassistanceuntil help arrives (full training is provided)To work confidently and efficiently when lone workingTomaintainaccuraterecords on our client management system and ensure these are stored in line with GDPRTomaintainconfidentialityTorepresentthe organisation in a professional mannerAny other reasonable dutiesrequiredin the interest of the organisationROLE REQUIREMENTSThis role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.This role will require a full drivers licence and access to a vehicleThis role will require you to work flexibly across several sitesand in the communityThis role will require you to work with clients on a one-to-one basisThis role will require you to lone workThis role will require you to support people sleeping roughESSENTIAL CRITERIAStrong communicationskills, both verbal and writtenClear verbal and written EnglishGood keyboard skills for data inputtingGood working knowledge of Microsoft Outlook,Exceland WordConfident and assertive mannerAbility to self-motivate as you will have some instances of lone workingEffective team workingAbility to respond calmly to crisisDeal promptly with and effectively react to challenging situationsHave an interest and genuine concern for homelessness and related issuesDESIRABLE CRITERIAExperience of managing a caseload of clientsUnderstanding of the complex support needs of people experiencing homelessness or those with complex needsKnowledge of Safeguarding practicesKnowledge of voluntary and statutory agencies, housingregulationsand the benefits systemUnderstanding of risk assessment and person-centred, outcomes-based deliveryWe reserve the right to close our adverts early if a successful candidate is found, so pleasesubmityourapplication as soon as possible.Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (whereappropriate), reference checks, and CV gap querying for allnew staffmembers.TPBN1_UKTJ