Business Administrator Apprentice - Level 3
An exciting opportunity has arisen for a motivated and detail-oriented Business Administrator / Sales Support Intern to join our clients' team. This internship offers an excellent opportunity to develop essential skills in sales support, customer relationship management, and overall business operations.
Our client:
Our esteemed client is a dynamic and innovative technology company dedicated to delivering high-quality telecommunications, network and AV products and services to their customers. They pride themselves on their commitment to excellence, customer satisfaction, and continuous improvement.
The role:
Possible start date: 7.5.2024
Monday to Friday; 9am to 5pm
Total working hours: 40
What you will do in your working day:
* Assist in preparing and organizing sales materials, including presentations, proposals, and contracts.
* Conduct market research and analysis to identify potential leads and business development opportunities.
* Collaborate closely with the sales team to coordinate meetings, appointments, and travel arrangements.
* Maintain accurate and up-to-date records in their CRM system, including customer information, sales activities, and communications.
* Respond promptly and professionally to customer inquiries.
* Support the sales team by tracking sales performance metrics and preparing reports for management review.
* Assist in planning and executing sales events, trade shows, and promotional activities.
* Undertake special projects and assignments as directed by the senior team members and directors.
The training you will receive:
* Level 3 Business Administration qualification.
* All training is undertaken online, through a combination of self-paced eLearning and live online classes.
* Functional skills in English & Mathematics, if required.
Prospects:
* Potential extension of contract on successful completion of apprenticeship
Qualifications required:
GCSE or equivalent English (Grade A* - C 9/4) - Desirable
GCSE or equivalent Mathematics (Grade A* - C 9/4) - Desirable
Personal Skills required:
* Communication skills
* IT skills
* Organisation skills
* Customer care skills
* Administrative skills
* Team working
* Creative
* Initiative
* sales
* public speaking
Things to consider:
Previous experience in sales or customer service is desirable but not required. Enthusiasm for learning and a proactive attitude towards tackling new challenges.
The apprenticeship:
Qualification: Business Administration Level 3
Duration: 15 months