Overview
Eden Scott is delighted to partner with a highly successful Financial Services organisation based in Edinburgh to recruit a Banking Operations Administration Assistant. This is an excellent opportunity to join a dynamic and supportive team, playing a key role in the smooth and efficient running of Banking Operations. The role is well suited to someone with strong attention to detail and a genuine commitment to delivering outstanding customer service.
Key Responsibilities
* Accurately and efficiently process a range of banking transactions
* Respond to customer enquiries, providing a high level of service and support
* Ensure adherence to banking regulations and internal policies
* Work collaboratively with colleagues to improve operational efficiency
* Assist with checking Money Market and Foreign Exchange confirmations
* Check and release interest tables, sterling payments, and currency payments
* Monitor and coordinate the secure storage of records
* Liaise with managers, banks, colleagues, and dealers on key operational issues
* Update and process client account entries accurately
* Maintain and action diary boxes and pending files on a daily basis
Skills & Experience Required
* Knowledge of Banking Operations
* Strong communication and interpersonal skills
* Exceptional attention to detail
* General banking awareness (advantageous)
What’s on Offer
* Hybrid working model, balancing office and home-based working
* Career development opportunities with scope to enhance your banking expertise in a supportive environment
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