Retail store assistant (with keyholder responsibility)
Pay: £12.71 per hour plus benefits
Hours: 6 – Sundays only
Location: Leeds Horsforth
Reports to: Shop manager
Contract: Permanent
Responsibilities
* Oversee the running of the shop on a Sunday, including keyholder responsibilities and supporting a diverse team of volunteers.
* Assist the wider shop team in achieving sales and fundraising targets.
* Review and process donated goods and new stock.
* Generate creative ideas to help generate new income, with guidance from the Shop Manager.
* Use customer‑service skills to make customers and supporters feel welcome and appreciated.
* Maintain shop standards regarding safeguarding, compliance and health and safety.
* Perform manual handling and other physical activities as part of day‑to‑day duties.
Qualifications
* Working knowledge of what makes great customer service.
* Experience working in a lively and vibrant environment.
* Adaptability in changing situations, able to work independently and as part of a team.
* Commercial awareness.
* Ability to build relationships and communicate effectively.
* Flexibility to cover the needs of the store on a rota basis while maintaining work‑life balance.
Benefits
We provide a generous benefits package, career and personal development opportunities, and high‑quality tools, policies and processes to support your role. Benefits include a substantial retirement plan, flexible leave allowance, discounts on travel, technology and gym memberships, and confidential wellbeing support.
Equality and diversity: We actively encourage applications from people of all backgrounds and cultures, particularly those from under‑represented ethnic minority groups. All applicants are considered fairly and equally, and we provide reasonable adjustments where necessary.
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