Direct message the job poster from Cavendish Maine
Head of Resourcing, Sales at Cavendish Maine
Let’s be honest.
Not all claims roles are created equal. Some bury you in process. Some keep you reactive. Some forget you’re meant to be a trusted advisor — not just a box-ticker.
This isn’t one of those roles.
This is your chance to lead from the front — to manage a portfolio of high-value commercial clients and take ownership of their claims journeys from day one. From advising on strategy to negotiating outcomes, you’ll be the person your clients count on. Not just for admin — but for insight, calm under pressure, and the kind of partnership that creates trust and drives loyalty.
You’ll be doing work that matters, including:
* Leading cradle-to-grave claims management across a range of commercial lines
* Building genuine relationships with clients, insurers, and adjusters
* Attending review meetings, advising on claims trends, and supporting renewal conversations
* Helping win and retain business with intelligent claims insight and real-world expertise
* Working alongside some of the best brokers in the region, who value your voice and input
Who this is for:
You're technically sharp and emotionally intelligent. You’ve spent time in the world of commercial claims — and you want more. More challenge. More ownership. More purpose.
You’re not afraid of tough conversations, but you handle them with empathy and professionalism. You think in solutions, not problems. And you take pride in doing things the right way.
What we offer in return:
* A strong salary, tailored to your experience
* A real hybrid working model — not just lip service
* 30+ days holiday, wellbeing benefits, and a culture that puts people before profit
* Genuine autonomy, support to progress, and the chance to be part of something growing
In short:
If you want to be just another claims handler, this role probably isn’t for you. But if you're ready to step into something more — to take ownership, grow your voice, and become a critical part of a trusted, independent broking team, then get in touch for more detail.
Contact: Stephen Mallaband
Reference: SM/080725
By responding to this advert you consent to Cavendish Maine processing the personal data included within this application.
If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
General Business
* Industries
Insurance
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