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Account manager

Towcester
Digital Origin Solutions Ltd
Account manager
Posted: 27 July
Offer description

Location: Pury Hill Business Park, Alderton Road, Towcester. NN12 7LS

Status: Full-time, Permanent

Hours: 37.5 hours per week between 8am – 6pm Mon to Fri

Salary: Very Competitive base + uncapped commission

The Company:

At Digital Origin, we are transforming the way UK businesses stay connected by delivering seamless Connectivity as a Service (CaaS) solutions. We offer IT, Connectivity, Telephony, and Mobile services, providing the simplicity of a single supplier, one helpdesk, and one monthly bill. Guided by our mission to Find, Win, Keep, and Evolve, we focus on building lasting client relationships and exceeding expectations. Our success is driven by a high-energy, positive culture of teamwork.

The Role:

Are you a relationship-driven Account Manager who thrives in the fast-paced world of Managed IT Services?

We’re seeking multiple proactive, commercially minded Account Managers to join our team. You’ll manage client relationships, identify growth opportunities, and assist UK businesses in navigating cloud, connectivity, mobile, telephony, cybersecurity, and digital transformation confidently.

Main Duties:

* Building and maintaining client relationships
* Managing a portfolio of SMB/SME clients across IT infrastructure, cloud, connectivity, and security
* Driving client retention and identifying upsell/cross-sell opportunities
* Acting as a trusted advisor—bridging commercial and technical conversations
* Collaborating with technical teams to ensure delivery aligns with business outcomes
* Creating account plans and forecasting revenue growth

Skills & Qualifications:

* Good technical awareness
* Excellent communication and presentation skills
* Proven ability to build trust with clients and win business
* A proactive approach to staying updated on IT trends and emerging technologies
* Experience in sales or account management within the IT services or MSP industry
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