Job Description:
One of my local government clients is seeking an experienced and motivated Senior Housing Officer to join our Housing Services team, specialising in Independent Living. This is a pivotal role focused on tenancy sustainment, legal proceedings, and supervision of Housing Officers.
Key Responsibilities:
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Represent the Council in legal proceedings relating to housing management and tenancy enforcement.
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Conduct final tenancy reviews at risk of eviction and recommend interventions.
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Supervise Housing Officers (Independent Living) in delivering high-quality housing management services.
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Provide advice and support to tenants through home visits, office meetings, and correspondence.
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Work collaboratively with internal teams and external agencies to ensure tenancy sustainment.
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Manage high-risk cases of anti-social behaviour and neighbour disputes.
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Monitor and report performance data, and prepare documentation for court proceedings.
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Promote community engagement and tenant participation in housing services.
Essential Experience:
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Strong knowledge of housing legislation, tenancy law, and anti-social behaviour protocols.
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Experience in supervising or managing housing staff.
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Proven ability to handle complex housing cases including legal action and multi-agency coordination.
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Excellent communication and customer service skills.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd