Vacancy: Programme Manager Closing Date: Sunday 31 August 2025 Shortlisting Date: Monday 1 September 2025 Interview Date: Monday 8 September 2025 Salary: £ 59,730.76 Contract: 6 month fixed term contract, full time About the vacancy: We are looking for a Programme Manager to join our Assets and Investment team to support the Head of Service to meet the wider team objectives, with a clear focus on our customers and the communities in which they live. The Programme Manager will be responsible for the delivery of programmes of work based around the improvement of our homes and communities. In this role, you will lead a team of professionals, working on a diverse range of projects that focus on investment in our assets. You will provide operational management and oversee the day to day operation of your team, working with a clear commercial mindset to deliver ambitious, compliant and well managed investment and improvement programmes that provides value for money for the business. Specifically, the role will: Lead a team of professionals in the delivery of large- and small-scale improvement and renovation of domestic properties. Manage a diverse range of projects that focus on the renovation, improvement, repurposing, conversion, and repair of our homes. Manage and control significant capital and revenue budget streams, including developing applications for external funding. Ensure projects are compliant with all relevant legislation with a clear focus of safety of our staff, contractors, and customers. Monitor and evaluate the performance of the team and produce reports as required. Work with the Property & Place Leadership Team to plan and design programmes. Ensure that programmes and projects have been effectively scoped, planned, costed and delivery milestones agreed. Manage dependencies and interfaces between projects. Manage risks to the programme's successful outcome and proactively monitor progress, resolving issues and initiating appropriate corrective action. Develop systems and processes to improve customer service and efficiency of delivery whilst ensuring procedures are followed and compliance and regulatory standards are met. Create a culture of honest communication and inclusive relationships to ensure people are motivated and feel they own and are accountable for their work. Contribute operational management of the Directorate including producing reports, data, and other business information as required. Collaborate with other Managers and Senior Leaders in the creation, monitoring and management of capital and revenue budgets. Drive service improvements through technology and innovative working methods that ensures value for money services for customers. Provide elevated level, expert professional or technical advice, guidance, consultation, and solutions in an intelligible and timely fashion to colleagues or senior management. Apply effective and appropriate project management techniques to ensure works are conducted within agreed timescales and within agreed costs. Provide practical solutions to complex technical issues, taking specialist advice, as necessary. Undertake site supervision visits as necessary in an efficient manner to ensure that Health and Safety requirements are being always implemented by NCH staff and contractors. Develop an initiative-taking, can-do culture with robust performance management and lead and inspire the team to deliver value for money and great customer service. Lead by example and ensure the team to work in a strong data led culture. Ensure that all policies and procedures relevant to the activities of your team are undertaken at regular intervals. Effectively communicate with all stakeholders using relevant techniques and language The post holder will be expected to undertake any other reasonable duties within their capabilities and the scope of the post as specified by their line manager. (Please refer to the attached role profile for more information.) For further information about the role, please contact Application Process: We require an application form to be completed for every role. - We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application. - Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it's important to us that our people feel the same way. As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential. Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions. Enhanced Annual Leave: You'll start on 25 days annual leave ( Bank Holidays) which would increase to 30 days following 3 years' service. Agile Working Policy (dependent on role): Hedyn work with the philosophy that 'work is something you do rather than somewhere you go.' Health and Wellbeing: We have many health and wellbeing policies and initiatives such as Cycle to Work, Enhanced Maternity/Paternity/Adoption and Sick leave and a sabbatical leave policy. Development: We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development. We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.