.Compliance & Support Services OfficerSalary: £32,000 PALocation: Bradley Stoke, BristolWorking Pattern: Hybrid (after 4-6 weeks)REED are representing our client in the search for a Compliance & Support Services OfficerThis is a fantastic opportunity to join a professional, supportive organisation in a key role responsible for ensuring compliance with all relevant regulations while delivering high-quality support services to fee earners and clients.If you thrive in a structured, compliance-led environment and enjoy supporting operational excellence, this role could be your perfect next step.Key ResponsibilitiesCompliance Duties1. Regulatory Compliance MonitoringEnsure the business complies with industry requirements including KYC, Client Onboarding, Company Secretarial, AML, and GDPR.Maintain awareness of regulatory changes and their impact.Support the preparation and submission of regulatory reports.2. Policy Development & ReviewAssist in developing and updating internal policies and procedures.Monitor their effectiveness and implementation across departments.3. Internal AuditsConduct or assist with internal audits.Identify areas of non-compliance and help create corrective action plans.4. Training & AwarenessSupport the delivery of compliance-related training.Promote a strong culture of ethical and compliant working.5. Record-Keeping & ReportingMaintain accurate compliance records, training logs, and audit documentation.Assist in preparing reports for management and regulators.6. Risk ManagementHelp identify, assess, and mitigate compliance risks.Support development of business risk management strategies.7. InvestigationsAssist with investigations into compliance concerns or breaches.Document findings and support corrective actions.Support Services ResponsibilitiesAssist with completing and submitting client requests and returns within deadlines.Ensure all tasks are completed professionally, accurately, and on time.Create job plans that promote efficient working.Collaborate with fee earners to streamline processes.Provide administrative support, including outgoing correspondence.Professionally handle overflow telephone calls.Assist with resource allocation to meet departmental targets.Support wider Support Services teams when required, including reception duties and client hospitality.Represent the business at events as needed.Carry out any additional duties as requested by senior leadership.About YouWe are seeking someone who:Is educated to A-Level standard (or equivalent).Has 2+ years' experience in compliance, regulatory affairs, or a similar role.Demonstrates strong understanding of industry regulations.Has excellent attention to detail and organisational skills.Communicates clearly and professionally, both verbally and in writing.Is confident using Microsoft Office (case management experience beneficial).Works well under pressure and within deadlines.Builds strong, supportive professional relationships.Is resilient, proactive, and detail-oriented.Benefits & Working ArrangementsHybrid working after 4-6 weeksIncome protection & life assurance (post-probation)Green initiatives:Green car purchase schemeCycle-to-work programmeSalary-sacrifice pension optionAnnual leave:28 days incl. bank holidays33 days for qualified employees