Overview
Field Service Engineer - Shape the Future of Diagnostics
Are you passionate about technology, problem-solving, and making a real difference in healthcare? An established UK-based IVD company with over 40 years of expertise in clinical, food, veterinary, and environmental diagnostics is looking for a motivated Field Service Engineer to join its growing service team. Youll work hands-on with cutting-edge diagnostic instruments used in microbiology, immunology, and molecular diagnostics, directly supporting laboratories that impact lives every day.
Responsibilities
* Install, commission, and validate diagnostic instruments in clinical labs across the UK.
* Carry out routine maintenance, emergency repairs, and precise calibrations.
* Troubleshoot technical issues to minimise downtime for customers.
* Provide hands-on technical training and support to end-users.
* Collaborate with Sales, Operations, and Technical Support to deliver exceptional customer service.
* Maintain accurate service records in line with regulatory standards.
Qualifications
* A degree/diploma in Engineering, Biomedical Science, Electronics, or a related field.
* Experience in field service, instrumentation, or laboratory diagnostics (full training provided for Biomedical Scientists).
* Strong problem-solving skills with a mechanical/electrical mindset.
* Excellent communication and customer service skills.
* A proactive, independent worker who s flexible and travel-ready.
* Full UK driving licence (essential).
* Knowledge of ISO 13485/CE/UKCA quality standards is desirable but not essential.
What’s On Offer
* Competitive salary based on your skills and experience.
* Performance-based bonus scheme.
* Fully expensed company car (available for personal use).
* Comprehensive training + ongoing professional development.
* A supportive, collaborative team culture.
* The chance to work with cutting-edge diagnostic technology and make a real impact.
If you re ready to grow your career in a role that combines technical expertise, customer interaction, and the opportunity to support life-saving diagnostics, apply today and take your next step with a trusted UK leader in IVD innovation.
Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
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