Library and first point officer

Telford & Wrekin Library Service is looking for a keen individualto join the team. This is a permanentposition for 27 hours per week and will be based at Southwater Library.Brief overview of the role:The library service is a valued resource within the community. This role provides a highly customer-focused service to the public. Duties will include:answering general and book-related queriesissuing, discharging and shelving bookspromoting library stockcash handlinghelping with children's activitiesregistering new usershelping customers in the use of IT via the public access PCsdelivering the 'First Point @' services provided in the library.The position will involve working fortnightly on a Saturday on a rota basis. The post holder may also be required to work Sundays, evenings and Bank Holidays as required.Skills and experience:Candidates must be:Knowledgeable about books, online resources and information on the Council websiteAble to work accurately, at times under pressureAble to communicate articulately with a diverse range of library customersAble to use good questioning skills to comprehend and meet the needs of library customersAble to show initiative and a desire for developing new skills.For an informal discussion about the role, please contact Hayley Lawson on 01952 388129 or Hayley.Lawson@telford.gov.ukPlease click on the link below to view the Job Description and Person Specification.A CV template is available if you do not already have a CV.We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs and every voice matters.What we offer:We offercompetitive salariesand a fantastic leave package — starting at24 days, rising to32 dayswith service, plus8 bank holidaysand anextra concessionary dayto enjoyFlexible working and career progressionLocal Government Pension SchemeStaff discounts and salary sacrifice perksFree parking and confidential wellbeing supportA hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.Find out more information about working at Telford & Wrekin Council, including our full list ofbenefits.Roles involving children or vulnerable adults will require a criminal records check. It's an offence to apply if you're barred from working with these groups.Please note: We do not hold a sponsorship licence for visas.