Overview
Enrolment Officer
Location: Leeds (with travel to other sites)
Contract: Full-time, permanent
Salary: £26,280 £30,000 per annum
Are you highly organised, detail-focused, and passionate about supporting learners? Our client, a respected training provider, is looking for an Enrolment Officer to join their growing team. This is a fantastic opportunity for someone with strong administration and customer service skills who wants to make a real difference in the education and training sector.
Responsibilities
* Lead and manage learner enrolments, including appointments, paperwork, and follow-up actions.
* Check and verify learner eligibility in line with funding rules and compliance requirements.
* Deliver clear Information, Advice and Guidance (IAG) to support learners at enrolment.
* Review assessment results and prior attainment to ensure programme suitability.
* Maintain accurate records and prepare evidence for audit and inspection.
* Work closely with colleagues to deliver a high-quality learner journey from day one.
About You
We re looking for someone who has:
* 2+ years experience in a learner-facing or customer service role.
* A good understanding of Information, Advice and Guidance (IAG) principles.
* Excellent administration skills and strong attention to detail.
* Confidence in problem-solving and handling learner queries.
* Strong communication and interpersonal skills.
* GCSEs (A C / 9 4) in English and Maths.
* Good working knowledge of Microsoft Office 365.
* A full UK driving licence and the ability to travel between sites.
Desirable (but not essential)
* An IAG qualification.
* Experience with Adult Education Budget, Free Courses for Jobs, or Skills Bootcamps.
* Familiarity with Ofsted inspections and Matrix assessments.
What s on Offer
* Competitive salary: £26,280 £30,000 per annum (depending on experience).
* A permanent, full-time role with opportunities for professional development.
* The chance to join a supportive organisation making a real difference through education and training.
Don t miss out apply today and take the next step in your career as an Enrolment Officer.
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