The closing date is 25th Sep 2025
Job summary
We are seeking to recruit for an experienced Medical Secretary who has a passion for high quality customer care to work within the Taunton & West Somerset Older Persons Mental Health Department. This is a part time role working 22.5 hours per week.
You'll provide comprehensive med sec support to the current med sec team, older persons mental health team, memory assessment service, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you.
Please be aware this role will be a mix of home working, and working from offices in Taunton, Pyrland Ward and Barnfield in Minehead.
Main duties, tasks & skills required
Communicate with patients, colleagues, internal and external
Deal with day to day correspondence,
Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary
Prioritise own work efficiently and effectively, highlighting any issues to the Band 5 Operational Admin Lead.
Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
* Flexible working options to help you balance work and life
* NHS pension scheme for long-term financial security
* Generous annual leave allowance to recharge and relax
* A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description
For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.
Person specification
Qualifications
Essential
Good standard of general education
Must be able to communicate in English Language, both written and verbally appropriate to the post
RSA/OCR III WP/Typing or equivalent
Desirable
AMSPAR or British Medical Secretary Diploma (includes medical terminology) or alternative experience
ECDL, CLAIT or equivalent
Experience
Essential
Able to demonstrate substantial experience in a secretarial or administrative role
Audio typing/word processing
Medical audio typing / or ability to take dictation
Experience of dealing with sensitive and distressing issues.
Experience of dealing with multi-disciplinary teams and external agencies.
Desirable
Previous experience working in the NHS or mental health setting.
Additional Criteria
Essential
Working knowledge of Microsoft office suite
Knowledge of medical terminology
Willingness to use technology to improve standards of care and support to our patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For help with your application, contact:
Donna Vines
Pay scheme
Agenda for Change
Band
Band 4
Salary
£ to £ Yearly
Contract
Permanent
Working pattern
Part-Time
Reference number
184-OL-BL-2420
Job locations
Minehead Community Hospital
Luttrell Way
Minehead
Somerset
TA24 6DF