Job Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they enter until they leave. Your responsibilities will include assisting with food preparation, maintaining a clean and welcoming environment, and providing outstanding guest services that enhance the overall dining experience.
Responsibilities
* Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
* Take customer orders accurately and efficiently, demonstrating knowledge of the menu items.
* Maintain cleanliness and organisation of the front of house area, including dining tables and service stations.
* Handle guest inquiries and complaints in a professional manner, providing solutions to enhance their experience.
* Upsell menu items to maximise sales opportunities while providing excellent customer service.
* Collaborate with kitchen staff to ensure timely delivery of orders and maintain communication during busy periods.
* Support team members as needed to ensure smooth operations during peak times.
Skills
* Strong understanding of food safety practices to maintain hygiene standards in the restaurant environment.
* Basic maths skills for handling transactions and processing payments accurately.
* A passion for hospitality with a commitment to delivering exceptional guest services.
* Experience in culinary or kitchen environments is advantageous but not essential.
* Ability to upsell menu items effectively, enhancing the dining experience for guests.
* Excellent communication skills with a friendly disposition towards guests and team members alike.
* A proactive approach to problem-solving, ensuring guest satisfaction at all times.
Join us as a Front of House Team Member and be part of a dynamic team that values hard work, dedication, and a passion for hospitality
Job Types: Full-time, Part-time
Pay: £7.50-£12.00 per hour
Expected hours: 10 – 20 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Work Location: In person
Application deadline: 27/08/2025