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Receptionist/workforce coordinator

Diss
Priory
Receptionist
£104,000 - £130,878 a year
Posted: 9 September
Offer description

Description


Priory Burston House is looking to recruit a Workforce Coordinator to join the team. This is a part time 15 hours role.

Priory Burston House, located in the historic market town of Diss, near the border of Suffolk, provides level 2 rehabilitation for male patients with a learning disability. Across rehabilitation and low secure care, our specialist learning disability service also cares for adults who may have complex mental health needs, including autism and personality disorders.


What you'll be doing


You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

* The role will be fully accountable for ensuring that the Priory internal rostering system is updated for all the wards in the hospital, this will include
* Liaising with Ward Managers to ensure permanent employees are rostered a minimum of 8-12 weeks in advance including appropriate planning for holiday and training in line with the ward staffing ladders
* Will seek to fill vacancies in the shifts with overtime and bank in the first instance
* Will be the liaison for site for temporary agencies to fill vacant shifts when all other avenues have been exhausted

You can find additional information in the attached job description.


What you'll bring to the role


Our work is rewarding but can be challenging, so resilience is key. No two days are the same Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will have a good standard of general education, with GCSEs or equivalent in Maths and English, and be competent in the use of software, including Microsoft Office. They will demonstrate a high standard of written and verbal communication skills and be able to respond effectively to time-critical situations. Strong administrative abilities, such as accurate note-taking, combined with excellent time management and organisational skills, will enable them to prioritise and multi-task efficiently. They should be confident in challenging more senior colleagues when appropriate, as well as asking for help when needed. A proactive, self-starting approach, coupled with the ability to use initiative, is essential, as is attention to detail and a positive response to a demanding, varied, and time-sensitive role. The candidate must be capable of dealing with multiple issues simultaneously in a highly dynamic environment. While experience in roster management and within healthcare is desirable, it is not essential. Previous experience of working in a standalone role, particularly in a fast-paced and changing environment, and the ability to manage their own workload effectively, will be highly beneficial.

For more information about the role, you can email


What we will give you in return


We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

* Free on-site parking
* Supplemented meals
* 25 days annual leave plus bank holidays
* Birthday Holiday - your birthday as an extra days annual leave
* Enhanced maternity pay
* Contributory pension scheme
* Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
* Access to development opportunities
* Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
* Leadership & management development
* Long service award
* Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.


About Priory


Priory is the leading independent provider of mental health and adult social care in the UK. We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. We treat more than 70 conditions, including depression, anxiety, and eating disorders, as well as children's mental health, across our nationwide network of sites. We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.

With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.

Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.

Priory is committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, read more here.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. We are an equal opportunities employer. Priory will cover the cost of a DBS check.

We kindly request that recruitment agencies do not contact us regarding this vacancy. Should we require assistance, we will reach out directly to our 'PSL'

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