Job Description
Estates Operations Manager
Introduction
This is a chance to step into a pivotal role within a high-end residential development, helping shape the daily experience of residents living in a truly super-prime environment. You’ll be part of a team that prides itself on exceptional standards, smooth operations and a warm, service-led approach.
Role Overview:
Location: London, SW8
Package: DOE.
Industry: Property Management
What You’ll Be Doing:
1. Supporting the General Manager with the smooth, day-to-day running of a large, high-spec residential estate.
2. Leading a team of 10 across cleaning, housekeeping, waste and maintenance, ensuring consistent excellence.
3. Managing budgets, cost control and key performance metrics to keep operations on track.
4. Overseeing recruitment, onboarding, training and performance reviews for all on-site staff.
5. Taking responsibility for PPMs, compliance and Health & Safety, including site access management.
6. Acting as a key point of communication for residents, contractors and suppliers.
7. Managing supplier relationships and ensuring all service partners meet super-prime standards.
8. Producing clear operational reporting us...