Job Title: Workshop Controller
Location: Taunton
Salary: £40,000 Basic + Bonus (OTE £45,000)
Hours: Monday to Friday 08:00-18:00, with 1 in 7 Saturday mornings
Ref: 28863
We have a new vacancy for a Workshop Controller in Taunton. Our client is one of the UK's leading main dealerships in the area and is rapidly growing, making it an excellent time to join. This role is suitable for a Workshop Controller with previous experience as a Vehicle Technician seeking a long-term career.
Workshop Controller Benefits:
* Progression opportunities
* Great bonus potential
* Company pension
* Company discounts
* Comprehensive training and development
Workshop Controller Responsibilities:
* Allocate work efficiently among technicians to maximize workshop productivity and ensure timely, high-quality job completion
* Monitor job progress, review job cards, and ensure accurate job timing for costing
* Manage warranty and additional work procedures, ensuring proper documentation and customer authorizations
* Maintain service levels and ensure smooth daily workshop operations
* Build and maintain strong relationships with internal teams and external customers
* Supervise and support workshop staff, providing leadership and addressing performance issues
* Ensure workshop cleanliness, safety compliance, and adherence to standards
* Monitor financial performance, supporting cost control and efficiency improvements
* Handle and resolve customer complaints professionally
* Continuously review and improve workshop operations, fostering a culture of service excellence
Workshop Controller Requirements:
* Full UK driving license
* At least 1 year of experience as a Workshop Controller
* Experience in a main dealership is advantageous but not essential
Contact: Beatrice Dickinson at Octane Recruitment
Octane Recruitment specializes in Automotive, Motor trade, Engineering, OEM, and related industries across the UK, recruiting for various technical and managerial roles.
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