HVAC Technical Services Manager
Location: London (Hybrid – Office, Sites & WFH)
Salary: £65,000 + Train Allowances + Expenses
Benefits: 25 Days Holiday + Pension + Excellent Career Development
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About Us
Our client we provides high-quality technical building services across commercial and hospitality clients in London. We are seeking a HVAC Technical Services Manager to oversee our service and maintenance contracts, lead a small but skilled team, and ensure exceptional client satisfaction across prestigious sites.
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The Role
As the HVAC Technical Services Manager, you will play a pivotal role in managing the delivery of planned and reactive service contracts, providing technical support to engineers, and building strong client relationships. This is a hybrid role with flexibility between office, site, and remote working.
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Key Responsibilities
* Oversee and manage service & maintenance contracts across London.
* Provide technical support and leadership to a team of 5 AC Engineers and 3 Multi-Skilled Engineers.
* Conduct bi-weekly client visits to ensure service excellence and maintain strong relationships.
* Carry out asset surveys, site audits, and technical reports.
* Manage staff performance, appraisals, and development within the team.
* Ensure compliance with health & safety, statutory, and industry standards.
* Work closely with senior management to improve service delivery and identify opportunities for innovation.
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Requirements
* Proven experience in a technical management role within HVAC, Building Services, or Facilities Management.
* Strong knowledge of commercial HVAC systems (AC, chillers, boilers, controls).
* Ability to manage a small team of engineers, providing both technical and managerial support.
* Excellent client-facing and communication skills with the ability to build trust and long-term relationships.
* Strong organizational and problem-solving skills with a proactive approach.
* Flexibility to travel to client sites across London.
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Package & Benefits
* £65,000 annual salary
* Train allowances covered + expenses
* 25 days holiday + pension scheme
* Hybrid working (office/site/WFH flexibility)
* Monday – Friday, 8am – 5pm
* Opportunity to work on prestigious commercial & hospitality contracts