Job summary We are looking for a dedicated and organised individual to join our team as aPre-Op Patient Pathway Co-ordinator (PPC). In this role, you will be the key point of contact for patients accessing elective hospital services throughout their pathway of care.You will work under the direction of the Senior Patient Pathway Co-ordinator and the Specialty Consultant Team to ensure the smooth and proactive management of the patient journey, from referral to discharge. You will play a critical role in coordinating a range of administrative services to support the Consultant Team, while ensuring a seamless and efficient process for our patients. Your focus will be on delivering exceptional patient care and ensuring clinician satisfaction by being an accessible, customer-focused, and knowledgeable point of contact for both patients and staff. Main duties of the job To understand the role in more detail, please read the attached job description and person specification document. About us Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us. Job description Job responsibilities To understand the role in more detail, please read the attached job description and person specification document. Job description Job responsibilities To understand the role in more detail, please read the attached job description and person specification document. Person Specification Knowledge Requirements Essential Computer literate, with experience of using a keyboard with a high level of accuracy. Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Experience of using a full range of IT/Patient data systems Confidentiality and Data Protection Health and Safety Equality and diversity Desirable Sound office clerical background providing knowledge of relevant procedures. Experience of using a full range of IT/Patient data systems - As applicable to speciality Qualifications Essential Good general education with GCSE English at grade C or above., (or equivalent). RSA II (or equivalent) Desirable Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care Institute of Health Records & Information Management Diploma (IHRIM) Further Training Essential On the job training Desirable Supervisory training Experience of managing health & safety issues Experience Essential Quality Customer Service Previous NHS knowledge and experience Desirable Experience of supervising staff Contractual Requirements Essential willingness to work flexible hours as necessary Person Specification Knowledge Requirements Essential Computer literate, with experience of using a keyboard with a high level of accuracy. Knowledge of NHS or service provider in general Thorough knowledge of healthcare administrative systems and processes Knowledge of databases, spreadsheets i.e. PAS, Excel or similar applications Experience of using a full range of IT/Patient data systems Confidentiality and Data Protection Health and Safety Equality and diversity Desirable Sound office clerical background providing knowledge of relevant procedures. Experience of using a full range of IT/Patient data systems - As applicable to speciality Qualifications Essential Good general education with GCSE English at grade C or above., (or equivalent). RSA II (or equivalent) Desirable Association of Medical Secretaries, Practice Administrator & Receptionist diploma (AMSPAR) NVQ in Customer Care Institute of Health Records & Information Management Diploma (IHRIM) Further Training Essential On the job training Desirable Supervisory training Experience of managing health & safety issues Experience Essential Quality Customer Service Previous NHS knowledge and experience Desirable Experience of supervising staff Contractual Requirements Essential willingness to work flexible hours as necessary Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address Kings Mill Hospital Mansfield Road Sutton in Ashfield NG17 4JL Employer's website