Customer Support Executive
Permanent Role
South Manchester
£23,000 to £24,000
Fully Office Based no Hybrid
Hours are Mon to Fri 9am to 5.00pm with 1 hour lunch break - 35 hour working week
Free Parking
This is a great opportunity to join a leading manufacturing company who are leaders within their field. They are passionate about what they do and delivering excellent customer service throughout the process. They have some big projects lined up for 2026 and you would be a part of delivering these.
This role is fully Customer Service focused and you will be heavily involved in process ordering high volumes daily and updating customers throughout the whole process from initial ordering to delivery.
The role will involve:
* Providing excellent customer service to clients of all levels.
* Taking a large amount of inbound calls from customers.
* Processing sales orders on the inhouse system accurately and efficiently.
* Updating clients on the process of their orders on the telephone and email.
* Updating clients on delivery dates and amendments.
* Liaising with internal departments on daily orders and delivery schedules.
* General administrative duties to support the team in place.
You would be part of a team of 3 who work closely together and support one another to deliver results. You would be assigned your own geographical area a...