Location: Alcester
Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for an Onboarding Administrator to join our team in Alcester.
In this role you’ll be working as key member of the People Team to ensure a seamless and positive experience for new starters by acting as a key point of contact during the onboarding phase, you will be involved in coordinating the fast paced, day-to-day administrative tasks of the role.
Salary : £25,500 - £27,000 per year
Main Responsibilities
* Prepare and distribute offer letters and employment contracts.
* Ensure all Pre-employment requirements are completed, including background checks and reference verification.
* Knowledge of DBS checks, including the ability to process applications and ensure compliance with our regulatory requirements.
* Collect, verify and maintain employee documents such as identification/ right to work documentation, P45s and hiring forms
* Responsible for coordinating the probation review outcomes for colleagues and ensuring accurate and timely update of records.
* Maintain compliance with employment laws and company policies.
* Consulting/communicating with various stakeholders to resolve queries in a timely manner.
About You
We are seeking a skilled and driven individual to join our team. The ideal candidate will possess exceptional organisational and time management abilities, a strong customer service ethos, and a positive, can-do attitude. You’ll thrive in a fast-paced, dynamic environment and demonstrate excellent interpersonal and communication skills, effectively engaging with all levels of the organisation, including senior leaders. Analytical expertise, attention to detail, and professionalism are key, as is the ability to handle sensitive information confidentially. Experience in HR administration and employment legislation, alongside proficiency in Microsoft Office and HR systems, is preferred. Commitment to process improvement and working towards CIPD accreditation will set you apart. If this sounds like you, we’d love to hear from you!
Benefits
* Competitive Salary
* Training & Development
* Hybrid working with 3 days per week based at our office in Alcester
* Free onsite parking
* 25 days annual leave (increasing to a maximum of 27) + Bank Holidays
* Blue Light Card
* Employee Assistance Programme
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.