Due to the rapid expansion of our dental clinic sites, we are currently looking for an experienced Area/ Dental Practice Manager to join our team.
THE DUTIES WILL INCLUDE:
* Responsibility for the smooth day-to-day running of the operational side of the area/practice
* Come up with innovative solutions to ensure maximum capacity
* Measure financial performance and KPIs understand any variation
* Ensuring good communication is maintained between dental professionals, support staff and the patients at all times
* Management of administration duties within the clinic to ensure everything runs as smoothly as possible and that patients leave with a very positive impression of the clinic
* Ensuring all legal and health and safety requirements are adhered to including CQC compliance
* Meeting and greeting patients in a friendly manner and discussing any issues or concerns that they may have
* Ensuring dental and other products supplies are replenished as and when required
* Assisting the customer care team with the planning and scheduling of appointments, implementation of treatment plans and keeping patient records up to date
* Seek opportunities to grow the business by raising the practices profile using Marketing and Sales to convert leads into new business
* Management of the UDA Contract
SKILLS THE SUCCESSFUL APPLICANT WILL REQUIRE:
* At least 1 years’ experience managing a dental clinic; working closely with a team of dental professionals and support staff
* Good general knowledge of CQC compliance
* Good IT skills, with knowledge of Microsoft Office and dental software
* Proven ability to manage a dental practice; management experience of multiple clinic locations would be considered an advantage
* Attention to detail – essential when working in a busy dental surgery
* Highly organised – essential for the effective management of a busy dental clinic
* Problem Solving – ability to deal with all problems that arise in the practice in a calm and professional manner
* Must be comfortable working at a fast pace in our ever changing industry
* Willing to learn new skills
* Applicant must have a full clean driving licence