The role. Are you a charismatic leader with a passion for IT We're looking for a dynamic IT Support Manager to join a growing team and take charge of delivering top-notch support to an enthusiastic, fast-paced business. In this exciting role, you'll be leading day-to-day IT support operations, managing escalations, and driving internal IT projects that directly impact business success. You'll work closely with a talented team, continuously improve processes, and make sure systems run like clockwork. It's a perfect opportunity for someone who loves solving technical problems while keeping a smile on their face and creating a great team culture! why you should apply. What a magnificent place to work, from the unbelievable benefit package to the fantastic culture, this is somewhere you will build such a successful and rewarding career you will not want to leave! The opportunity for both professional and personal progression here is also one to note down. For such a large and long-standing business, they have absolutely mastered how to keep the family feel throughout, creating an atmosphere you look forward to entering every day. When the business does well, so do you…which are reflected in your bonuses! what we're looking for. Leadership: You'll need to be someone who can engage and motivate your team with a positive and proactive approach, making sure no one's left behind when it comes to technical solutions. A natural leader, you're great at communicating with all levels of the business and bringing out the best in your team. Technical skills: You have extensive experience with Microsoft 365, Azure, and Windows Server, plus the hands-on technical skills to back it up. Enthusiasm and a sense of humour is a must—this is a busy environment, but they like to keep things light! Additionally, if you have a strong focus on IT governance, risk management, and cyber security standards, you'll fit right in. At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Our team of Specialist Consultants have the skills, experience, and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match. Whilst we would love to get back to every applicant, it is not always possible, so if you haven't heard from us within 5 days, please note that your application has not been successful on this occasion.