Role: Sales Support Administrator (Graduate level)
Location: Northampton
Hours: Monday to Friday (full-time, in the office)
Salary: £25,500 £26,500 per annum (depending on experience) + monthly commission
An excellent opportunity has arisen for a highly organised Sales Support Administrator to join a growing business in Northampton.
Supporting both the brokering and lending arms of the business, this role plays a pivotal part in the sales process, ensuring all administration, documentation, and systems are managed efficiently to support the Sales Team and maintain smooth progression of deals.
Duties of a Sales Support Administrator:
* Support the Sales Team with all administration activities including compiling, creating, and checking finance documents, quotations, and proposals
* Submit finance applications to lenders via online portals
* Complete credit checks and review lending rates for client proposals
* Arrange and manage document signatures, ensuring accuracy before authorisation
* Maintain and update CRM systems with sales progress and client interactions
* Raise invoices and commission documents, ensuring accuracy of all details
* Compile pay-out packs for lenders following document completion
* Assist with client onboarding, including KYC checks
* Handle inbound calls and enquiries, directing to relevant team members
* Make outbound calls to lenders, banks, and suppliers to progress deals and obtain required information
* Support the internal credit team with searches and administration
* Assist with any additional duties aligned to the role
What we would like from you:
* Degree educated ( & minimum A-Levels or equivalent at BBB or above essential)
* Previous experience in administration or sales support is essential
* Strong communication skills across phone, email, and in person
* Confident and professional telephone manner
* Ability to identify and resolve issues proactively
* Strong Microsoft Office skills and experience using CRM systems (Xero knowledge beneficial)
Personal Attributes:
* Excellent written and verbal communication skills
* Strong attention to detail with proofreading ability
* Highly organised with the ability to prioritise workloads
* Ability to work under pressure and meet deadlines
* Proactive, enthusiastic, and positive attitude
* Good commercial awareness
* Able to work independently and as part of a team
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