Salary: £30,000 - 35,000 per year Requirements: A driving licence and willingness to travel between 2 offices Hands-on IT support experience across hardware, desktops/laptops, and core systems Experience within an IT Support, IT Technician, or IT Service Desk role Great communication skills; patient, clear, and enjoy helping others learn Responsibilities: Serving as the first point of contact for day-to-day IT support Supporting PCs/laptops, printers, email, Microsoft 365, Teams/telephony, and Wi-Fi Managing tickets, prioritising by business impact, and resolving issues quickly Setting up and maintaining meeting room equipment day-to-day Providing training and support for staff, including inductions, new equipment, and new software (1-2-1 or classroom) Supporting security and compliance processes as part of everyday IT Assisting with system work and continuous improvements as technology evolves Supporting key business software (including SOS and Redbrack) and helping users adopt good practice Technologies: Hardware Support Microsoft 365 Security Office 365 More: We are a well-established professional services business, known for looking after our people and fostering a friendly and supportive workplace. With low turnover and a culture of appreciation, we aim to make technology feel effortless for everyone. This role is based in Stafford, with a salary range of £30,000 - £35,000. Our work hours are 9:00-17:00, Monday to Friday, with flexibility on start/finish times as needed. We offer 34 days of holiday including bank holidays, a Christmas shutdown, a birthday day off in your birthday month, a service day, and a pension plan with a 4% employer contribution. last updated 5 week of 2026