Job Type: Full time, 5 days per week including weekends
Contract: 4 month FTC October to January with an option to extend
Location: Ledbury Rd, W11
About Lucy Delius
Lucy Delius takes the essence of the old, and makes it new. We create modern, meticulously crafted jewels that are at home alongside inherited, collected or other beloved pieces. The approach is always contemporary – every element is thoughtfully reconsidered. But rather than concealing the provenance of our designs, we pay tribute to it, celebrating the origin story wherever we can. We take pride and pleasure in the archetypes we love.
We are seeking an experienced Store Manager to help launch and lead the day-to-day operations of our fine jewellery pop-up boutique. As this is our first standalone boutique, we are looking for someone with the drive and passion to exceed targets and play a pivotal role in making this pop-up a resounding success. This role combines operational excellence with exceptional customer service skills, ensuring the highest levels of service for our clientele. The Store Manager will also host private shopping appointments, exclusive brand events, and pop-up activations, creating a seamless luxury retail experience that reflects our brand values.
The Role:
As Store Manager, you will take ownership of the store’s commercial performance, day-to-day operations, and team leadership. You will inspire and develop your team to deliver outstanding service, achieve sales targets, and represent the brand with authenticity and energy.
Key Responsibilities:
· Lead and motivate a passionate store team to exceed sales and service expectations.
· Analyse KPIs and implement strategies to drive commercial performance.
· Ensure visual merchandising and brand presentation standards are consistently high.
· Oversee operations including stock management, and compliance.
· Build strong relationships with new and existing clients.
Desired Profile:
· Proven experience as a Manager (or strong Assistant Manager) in jewellery, luxury retail or the fine art and auction sectors.
· A confident leader with a track record of driving sales and developing teams.
· Passionate about style, design, and delivering exceptional customer experiences.
· Commercially astute, organised, and results-driven.
· Flexible, hands-on, and able to thrive in a dynamic retail environment.
* Submit your CV and a cover letter detailing your experience and interest in the role to izzy@lucydelius.co