Role Overview
The Change Communications Lead is responsible for shaping and delivering the communications strategy for major change and transformation programmes at Linklaters. Reporting into the Head of People Communications, the role provides senior‑level counsel on messaging, engagement and stakeholder management to ensure clarity and confidence during organisational change. The candidate will translate complex business transformation topics into accessible, impactful messaging that supports adoption and aligns with the firm’s values and strategic objectives.
Key Responsibilities
* Lead the strategic communications approach for major change programmes, including technology transformation, operating model shifts, restructures and new ways of working.
* Partner with senior stakeholders and programme leads to shape core messages, engagement objectives and communications roadmaps, adapting plans as projects evolve.
* Ensure communications are relevant, empathetic and accessible for diverse audiences across regions and functions.
* Draft, edit and review complex materials such as programme updates, FAQs, presentations and leadership briefings.
* Advise on best practice for managing stakeholder expectations and addressing questions, resistance or feedback throughout the change journey.
* Oversee engagement activities (town halls, workshops, intranet updates), working closely with the People Communications team and wider internal partners.
* Monitor feedback and data to assess the effectiveness of change communications, using insights to drive continuous improvement.
* Support the creation of toolkits, messaging guides and training to enable local offices and managers to cascade consistent communications.
Qualifications
* Proven experience leading internal communications for major change or transformation programmes within large or complex organisations.
* Ability to translate technical, business or cultural change initiatives into clear, compelling messages for diverse audiences.
* Strong track record of partnering with senior stakeholders and providing communications counsel in high‑impact or sensitive contexts.
* Expertise in campaign planning, audience segmentation and multi‑channel delivery, with a focus on measurable outcomes.
* Advanced written and verbal communication skills, combined with emotional intelligence and resilience in fast‑paced environments.
What’s on offer
* Location: London office – hybrid working model available.
* Benefits include private medical insurance, free in‑house fitness centre, subsidised health club memberships, free onsite GP service, finance pension and flexible savings options, income protection and life assurance, mortgage advice and will‑writing services.
* Family & Lifestyle: electric car and cycle‑to‑work schemes, emergency family care, additional holiday and birthday leave, maternity, paternity and shared parental leave, travel insurance and season ticket loan.
* Opportunity to join sports and social clubs and employee networks such as Gender Equality, With Pride and Social Mobility Networks.
Equal Opportunities Statement
We recruit on the basis of merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by the laws or regulations in the locations where we operate.
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