Job Description
We are seeking an enthusiastic and customer-focused Sales Assistant to join our dynamic retail team in Keighley, United Kingdom. As a Sales Assistant, you will play a crucial role in delivering exceptional customer service, driving sales, and maintaining a welcoming store environment.
* Greet customers warmly and provide a sincere welcome, ensuring they know you're available to assist
* Ask open-ended questions to understand customer needs and preferences
* Recommend and locate appropriate merchandise based on customer requirements
* Inform customers about current in-store offers, promotions, and store cards
* Process cash and card transactions accurately and efficiently
* Stay updated on the latest trends and maintain comprehensive product knowledge
* Create and maintain a customer-friendly environment at all times
* Deliver high-level customer service consistently
* Educate customers about our brand, products, and services
* Suggest alternatives and additional items to increase sales when appropriate
* Ensure store standards are met and the store is prepared for the next business day
* Comply with all company policies and procedures.
* This is a zero hr contract so hrs may vary from week to week
Qualifications
* Excellent communication and interpersonal skills
* Strong ability to work effectively in a team environment
* Customer-focused attitude with a passion for delivering exceptional service
* High level of personal energy and enthusiasm
* Confident and assertive demeanor
* Positive outlook with a can-do attitude
* Professional manner and appearance
* Flexibility and reliability in work schedule
* Basic math skills for handling transactions
* Ability to stand for extended periods and perform light lifting
* Knowledge of retail sales techniques and best practices
* High school diploma or equivalent (preferred)
* Previous retail experience (preferred but not required)